HP's and Dell's falls may be closer than you thought

Know the key legal and security risks in a cloud computing contract | Mozilla refines Firefox's private browsing, patches 13 browser bugs

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HP's and Dell's falls may be closer than you thought
It's a rare event: A big Wall Street investment bank told its clients to sell a major company's stock. As we saw during the 2008 financial crisis, the investment banks are among the last to admit their investments are at risk. Last night, Goldman Sachs -- one of the most influential investment banks -- told investors to sell their stock in Hewlett-Packard because it doubts the company's ability to turn around its floundering PC business, its troubled services business, and its shrinking printer business. Read More


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Connect to Customer's Mobile Devices for Improved Service
Superior customer support and service are top priorities for leading companies looking to achieve competitive advantage. This report looks at how call centers, online chat, click-to-call and offering remote support to customers' smartphones are all keys to satisfying and keeping customers. Learn more.

Know the key legal and security risks in a cloud computing contract
Enterprises that store data with cloud providers may no longer have physical control over it, but they're still on the hook legally for its protection and security. Knowing what goes into a SaaS contract -- and the risks associated with what's not included -- can mean the difference between a costly lawsuit or a successful partnership, according to technology attorney Milton Petersen. Read More

Mozilla refines Firefox's private browsing, patches 13 browser bugs
Mozilla has shipped Firefox 20, adding more flexible private browsing and patching 13 vulnerabilities, five rated "critical" by the company's security team. Along with the privacy change, Mozilla also revamped Firefox's download manager and added a crash tool that warns when a plug-in has hung for at least 11 seconds. Users can then shut down the offending plug-in rather than rebooting the browser. Read More

Facebook blames bug for disappearance of search history tool
A Facebook tool that allowed users to view and delete their search history on the site has vanished, and some people are keen to get it back. The absence of the tool, which Facebook rolled out last September, was noticed by users last week and confirmed by Facebook on Tuesday. Its disappearance was caused by a bug and was not intentional, Facebook said. The company is working on a fix that will be rolled out "shortly." Read More

Prosecutors, others involved in Swartz case express safety, privacy concerns
The U.S government and two other entities involved in investigations leading to the indictment of the late Internet activist Aaron Swartz have asked a federal court in Boston to redact the names of people involved in the case from documents being sought by Swartz's estate and by some lawmakers. Read More

Google simplifies integration of SMS and voice with App Engine
Google is hoping to make it easier for developers to integrate SMS or voice communications in applications running on the company's App Engine platform. Working with Twilio, Google has created native Python and Java libraries for working with Twilio APIs. The integration allows developers to start building and adding voice and SMS features to their apps straight away, the company said in a blog post. Read More



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