Google, Amazon, and Apple: Tech behemoths behaving badly

	Apple adds two-step authentication option for iCloud, Apple IDs | Apple clarifies warranty policy in China amid state-press criticism
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	Google, Amazon, and Apple: Tech behemoths behaving badly It's been a wild and woolly time in Cringe City lately. My mailbox has been burning up with readers eager to talk about Google's Wi-Fi surveillance, rogue hackers, ICANN's folly, the death of journalism, and Apple censors gone wild. Read More WHITE PAPER: SAP Mobile Commerce: The Path to Customer Engagement Mobile provides an unprecedented way for enterprises to establish and strengthen customer relationships. Download this playbook, sponsored by SAP, and learn how to navigate this new world of mobile customer engagement and commerce. Learn More In this Issue Apple adds two-step authentication option for iCloud, Apple IDs Apple clarifies warranty policy in China amid state-press criticism Apple's hire of Adobe CTO foretells move toward iOS-OS X hybrids WHITE PAPER: LogMeIn Connect to Customer's Mobile Devices for Improved Service Superior customer support and service are top priorities for leading companies looking to achieve competitive advantage. This report looks at how call centers, online chat, click-to-call and offering remote support to customers' smartphones are all keys to satisfying and keeping customers. Learn more. Apple adds two-step authentication option for iCloud, Apple IDs Apple unveiled two-step authentication for Apple and iCloud IDs. As first reported by 9to5 Mac, you can now add the extra level of security to your accounts by heading to Apple's website. Read More Apple clarifies warranty policy in China amid state-press criticism Apple is in the midst of another public relations battle in China and is trying to clarify its warranty policies, as local-state controlled press continue to slam the U.S. company for allegedly offering subpar warranty services to Chinese customers. Read More Apple's hire of Adobe CTO foretells move toward iOS-OS X hybrids The pairing of the software expert Kevin Lynch with Apple's top hardware engineer, Bob Mansfield, had analysts intrigued by the possibilities. Read More
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