Instant Alert: This Pissed Off AT&T Customer Got The Company To Reset Cell Towers Near Her Home


View this email online | Add newsletter@businessinsider.com to your address book


Comments

The Business Insider
Tech Entertainment Wall Street Markets Strategy Sports Lifestyle Politics Europe Video Latest

November 13, 2011
Find Us on FacebookFollow US on Twitter
This Pissed Off AT&T Customer Got The Company To Reset Cell Towers Near Her Home

by Ellis Hamburger on Nov 13, 2011, 3:01 PM

Advertisement

An AT&T customer named "Melissa" got so angry about her lack of cell service that she wrote an epic letter to AT&T CEO Randall Stephenson.

The Consumerist recounts the entire incident, which culminates in AT&T "resetting" nearby towers for Melissa.

Melissa's letter is a humorous combination of statistical reporting and anguish because she can't get on Facebook mobile.

It's nevertheless pretty convincing.

Now, instead of getting zero bars of service in her metropolitan Chicago home, Melissa gets one bar.

And AT&T earned itself a little bit of good will. The company even threw in $80 for good measure.

Check out the entire story over at The Consumerist >

Please follow SAI: Tools on Twitter and Facebook.




Advertisement

Related Topics
Related Suggestions Related Suggestions Related Suggestions Related Suggestions Related Suggestions Related Suggestions Related Suggestions Related Suggestions Related Suggestions Join the conversation about this story »
Share this: Facebook Facebook Twitter Twitter Digg Digg Reddit Reddit StumbleUpon StumbleUpon LinkedIn LinkedIn
Find Us on Facebook Follow US on Twitter
The email address for your subscription is: marketing@newsnews.org

Manage Email Preference | Unsubscribe | Subscribe | Business Insider RSS Feed

Business Insider. 257 Park Avenue South, New York, NY 10010

Terms of Service | Privacy Policy